For questions about the IAAP Web Community or headquarters site, contact Internet Communications Coordinator Ben McClanahan.
On the IAAP Web Community, an eGroup, or discussion group, is a way for IAAP members to interact and discuss a variety of topics online. Similar to any online discussion group, members can start threads, reply to other messages and receive email notification about new messages that are of interest to them. 

To get started, you'll need to subscribe to eGroup that are of interest to you in the My Subscriptions section. You can select which groups you'd like to belong to and how you would like to receive email notifications. 

You can also browse all eGroups to which you have access by visiting the eGroups home page.
To login to the IAAP Web Community, you will need to access one of several links from the IAAP headquarters website ( 

Additionally, you can also bookmark the direct link to the web community, which is

In the screenshot below, you can see three different links to login. Both the "IAAP Members" and the "Members" links will go directly to the web community site. However, after the page loads, you will still need to click the "Login to see members only content" link at the top of the page. After logging in, you will be automatically redirected back to the web community site.

The "Login" link will take you directly to the login page. However, after logging in you will not be automatically redirected to the web community.

Once you are on the web community site, you can login using the "Login to see members only content" link.

If you know your login information, enter it into the Username and Password fields and click the "sign on" button. If you've never created a login before, click the "Need a login?" link. In order to create a login, you will need your Member ID and first and last name. 

If you've forgotten your password or would like to change your password, click the "Forgot Password?" link. You will need to submit the email address that was used when the login was originally created. An email will be sent to that address that will allow you to reset your password. If you are no longer using that email address, you will need to contact headquarters to have it updated in our member database.

Once you have logged in successfully, you will see a welcome box on the web community home page that replaces the "Login to see members only content" link. Seeing this box lets you know that you have logged in successfully and can access members only areas and other restricted IAAP content.

If you login using the direct "Login" link from the IAAP headquarters site, you will not be automatically redirected to the web community. Instead, you will see a page similar to the screenshot below. To get to the web community, click the "The Web Community?" link where indicated below. Because you have already logged in, you will not see the "Login to see members only content" link. You should already see the welcome box.

After logging in from the main IAAP login page, you will see three choices. Click "The Events Center" to get started with event registration: 

The Web Community's Document Library is a great resource for finding documents related to your chapter/division or documents from IAAP headquarters, but knowing how to use it properly is important to finding what you're looking for.

Please follow the guide below to learn how to search the Document Library. If you have additional questions, please email Ben McClanahan, IAAP Internet Communications Coordinator.

Before you search

If you're simply looking for a document from headquarters, you should look in the IAAP International Library first before attempting to search for the document. The library's folder view makes finding documents by department (I.E. Membership, Certification, etc.) easy.

To access the IAAP International Library, click on the link in the Resources dropdown menu:

In the example below, if you're looking for a document relating to the Certification department, you simply highlight the folder and double click on the title of the document you would like to access.

Searching the Library

1) To search the document library, select "Search library" from the "Resources" dropdown menu.

2) Use the search fields provided to construct your search query.

Note: Searching by Document ID was phased out of the search functionality in Jan. 2011.

It is important when submitting your search query to filter your results, either by tag, library or file type. This will increase the quality of your search results and minimize the number of results you need to browse through.

(Note: IAAP also maintains a “Frequently Requested Documents” page, in case you’re looking for something many members might be after.)

As an example, let's say you wanted to find a form to transfer your membership from one chapter to another.

The search terms you might enter would include, "transfer membership form."

When you click the search button, your results will be returned.

But first, let's take a look at how many results we would get for this query if we did NOT filter by library. As you can see, the search returned over 1,000 results, which would make it fairly difficult to find the document you are looking for.

However, the same search query using the IAAP International Library filter returns only 175 results, and the top 3 results are very relevant (the document you would need for this example is actually third on the list).

To change your eGroups signature, go to the My Signature section of the eGroups menu. The variables you see in brackets allow information to be pulled directly from our member database, so it is not necessary to modify this section if you do not want to. 

If you do want to modify your signature, simply delete everything in the signature box and type in the information as you would like it to appear (do not use brackets if you are manually creating your signature).

If you have obtained the Member of Excellence honor, you will receive specific instructions on how to add the MOE logo to your eGroup signature. Follow those directions exactly in order for the logo to appear on your signature. If you need the directions, please contact the membership department.
Membership Reports are available to chapter and division presidents and treasurers. If you are denied access, contact the membership department.

Because the Membership Reports pull so much information, occasionally you might have problems accessing them. Here are some tips if you are having trouble:

1. If you are using the Internet Explorer web browser, you should consider trying Google Chrome or Firefox, which are much faster and retrieving membership information. 

2. Try a different computer. Sometimes the network you're on will time out before you're able to access the reports. Trying from a different computer often solves the problem. 

3. Wait and try later in the day. Sometimes during peak usage, the membership reports can be slow to access. This is especially true during the beginning of each month when many members are attempting to access them at once. If you're having problems, wait a couple hours and try again. If the problem persists, please contact the membership department.
All chapter, division and district logos can be found at the address below:
View the IAAP website information and signup form to learn how your chapter or division can host its website through IAAP. The annual cost is $300 but chapters and divisions can apply for a $150 credit for achieving Chapter of Excellence or Division of Excellence, respectively. Chapters and divisions also have the option to supplement the cost through sponsorships and advertisements from local businesses. IAAP website information and signup form.
Any member who has community admin access to their chapter or division may add or remove site admins. First, access the Communities page, which lists all of the communities you belong to. Click on the chapter or division name you'd like to manage. Then find the Members tab to locate the list of members in that community. You can then add or remove admins by clicking the "Edit" link on the right side of the page. Detailed instructions here.
Once you have been granted editing access to your site, you should review the Sitebuilder Guide and join the Sitebuilder Community if you have not already. The Sitebuilder Guide offers a variety of tutorials to help you but you can also direct questions to Internet Communications Coordinator Ben McClanahan.